CXF WELLBEING MEMBERSHIP TERMS & CONDITIONS

MEMBERSHIP TERMS & CONDITIONS

PRINCIPAL TERMS

1. This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process.
2. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us.
3. You will be entitled to all the rights and privileges set for the Type of Membership chosen.
4. You cannot transfer this agreement to anyone else

DIRECT DEBIT FEES AND CHARGES

1. The membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit on the 1st of each month and will be pro-rota from your membership application date.
2. If you are looking to upgrade your membership there maybe an admin fee charged at the point at which you upgrade.
3. If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of £20. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you notice of our intention to do so.
4. You agree to advise us immediately of any change to the Members Details provided (eg; bank details, address, medical changes).
5. A monthly charge is applied if you freeze your membership. You need to notify us of any intention to freeze.

DIRECT DEBIT PRICES

1. full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.

TERMINATIONMONTHLY DIRECT DEBIT MEMBERSHIPS

1. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this.
2. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate.

PAID IN FULL MEMBERSHIP

1. If you have purchased an annual Term membership you will be entitled to 50% of the pro rata’d amount as refund for any unused membership.
2. You cannot freeze your membership on annual memberships.

MONEY BACK GUARANTEE

1. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used commencing from the first day after joining.

DAILY MEMBERSHIP TERMS & CONDITIONS
PRINCIPAL TERMS

1. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
2. Your membership will be activated on the date you specified, running till midnight of the specified date.
3. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
4. You cannot transfer this daily membership to anyone else nor transfer to another date.
5. Day passes are non-refundable and have to be used within the current CXF opening times at time of purchase.

FEES AND CHARGES

1. You shall be entitled to cancel your daily membership the earlier of: (1) 14 days after the date of purchase; or (2) the day before the date on which you selected your daily membership to activate. If you cancel during this period, you will receive a full refund. After this period the daily membership fee is not refundable.

GENERAL TERMS & CONDITIONS

MISCELLANEOUS TERMS

1. Individual members must be 16 or older. Junior members must be accompanied by an adult of supervision or pre-arranged activities with a member of CXF Wellbeing.
2. You agree to comply with the Rules of Membership . We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change.
3. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply.
4. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced.
5. There may be occasions where we have to close all, or part of, the facility or classes of which you are a member. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances.
6. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.
7. We will not be liable or responsible for outstanding monies paid to a Personal Trainer.
8. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.
9. This agreement is governed by English Law.
10. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules.
11. To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition. Further, that you will advise us immediately should your circumstances change.

INFORMATION ABOUT US

1. We are a company registered in England and Wales. Our full company name is Commando X Fit Wellbeing CIC and registration number is 13321446 and Our registered office is at 37 Rhos Road, Rhos on Sea, Conwy LL28 4RS. If you have any questions or if you have any complaints, please contact us. If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to CXF Wellbeing at adam@commandoxfit.co.uk We will confirm receipt of this by contacting you by email.

YOUR PERSONAL INFORMATION

1. To view our Privacy Notice click here.

PROMOTION TERMS

1. CXF Wellbeing CIC reserves the right to end any promotion without warning at any time.
2. Any prizes offered by CXF must be claimed within 21 Days of announcement of the winners. CXF have 45 days to issue any prize
3. CXF Wellbeing reserve the right to redeem any prize in the form of a voucher or pre purchased credit.

DAY PASSES

1. Day passes are subject to a fair use policy. 1 pass per person, multiple passes may be cancelled without warning.
2. Free passes have no resale value, and cannot be exchanged for cash or any other product or service.
3. Passes must be used on consecutive days
4. Free passes should be booked to start before the advertised expiry date. Any passes set for redemption after this date may be cancelled without warning.
5. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
6. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
7. You cannot transfer this daily membership to anyone else nor transfer to another date.
8. Day passes are non-refundable.

STUDENT MEMBERSHIP

1. Discount is available to verified student members only and is non-transferable. Student fixed-term membership discount is based on the cost of standard monthly (Core) memberships. All student memberships are subject to CXF membership rules and terms and conditions. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. CXF reserve the right to terminate this discount without notice.
2. Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase.
3. Fixed term student memberships can be terminated early by contacting CXF, and you will be refunded 50% of the remaining membership period. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership.
4. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
5. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
6. You cannot transfer this daily membership to anyone else nor transfer to another date.
7. Day passes are non-refundable.

LAST UPDATED: 23/08/2021